Question About Paid Support Scope & Nested Virtualization Issues on AMD Threadripper (17h Family)

Hi there,


I’m currently troubleshooting nested virtualization across multiple guest OS environments (Linux, Windows, etc.) and I’m seeing consistent issues that seem to stem from IOMMU or PCI passthrough behavior, regardless of the guest OS.


I'm using an AMD Ryzen Threadripper 2920X (Family 17h), and I’m preparing to escalate this issue with a paid support ticket, but before doing so, I’d appreciate some clarification on how support tickets are handled.

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